Shipping operations platform
Shipping operations without guesswork
One controlled workspace for ecommerce orders, exceptions, people, policies, and automation.
THE OPERATING MODEL · SYNTHETIC PREVIEW
Clear work moves. Uncertain work waits.
Orders approach one gate. Anything with complete evidence passes without a person touching it. Anything incomplete stops in front of the gate, names its reason, and waits for a correction.
Built for the work between the order and the parcel
Automate the clear path. Hold the uncertain path. Explain both.
01 · INTAKE
Capture with evidence
Exact payload reference, delivery identity, and replay protection on every order.
DEMONSTRATED02 · NORMALISE
Bundles, natively
Pick & Mix parents expand into validated component lines, never shipped twice.
DEMONSTRATED03 · DECIDE
Rules you can simulate
Priority, conflicts, and a why-this-matched panel before anything activates.
IN SOURCE04 · EXECUTE
Carrier work, recorded
Merchant-owned carrier accounts, with unknown outcomes reconciled, not retried blindly.
ROADMAPEXCEPTION LIBRARY
Every reason an order can stop is a named thing
Not a generic error. A reason you can filter on, assign, chart, and write a help article for.
Item weight mismatch
Line 2 declares 2.000 kg; the carton scan reports 2.400 kg, outside the ±0.15 kg tolerance for this service. The order stops before a rate is chosen, because an under-declared weight becomes a carrier surcharge weeks later.
CAUGHT AT
Validation
RESOLVED BY
Packer at the bench
EVIDENCE KEPT
Before/after diff, actor, reason
What the platform refuses to guess
1
canonical record across Shopify, Amazon UK, manual, and API intake
0
silent decisions — uncertain work stops and explains itself
3PL
designed for isolated client workspaces, credentials, rules, and audit
ZEROCLICKSHIP AI · QORTEX
An assistant that helps the team act, not a new authority
Ask, understand, prepare, and hand off. Qortex reads freely inside your scope, drafts changes as previews, and never releases, books, or messages a customer on its own.
DISCOVER
Ask for the queue in plain words. Results are scoped by the server, never by the model.
EXPLAIN
Why one order is held, which rule fired, and whether the same thing keeps happening.
DRAFT
A bounded correction or a customer message, returned as a preview. Nothing applied, nothing sent.
ACT
Only through a named person, inside their permissions, with the model recorded in the audit entry.
Built for the three people in the room
Direct merchants
Brands running one or many channels and one or many fulfilment locations.
Warehouse teams
The people who pick, pack, validate, print, and hand over shipments.
3PLs and operators
Organisations managing multiple isolated client companies at once.
Every sensitive action is explainable, repeatable, and recoverable.
Questions we get asked first
Answered the way we would answer them on a call.
No. The intended carrier model keeps accounts in your name, on your negotiated rates, with the carrier billing you directly. No provider connection is activated by this public preview.
Nothing. An order is bound to the rule and policy version in force when its decision was made. Changing a rule affects orders decided after the change, and the old version stays readable in the audit record so you can explain a shipment from six months ago.
That is how a pilot starts. We load your real order shapes into a sandbox workspace and show the spine each one produces. No provider is activated until you have seen the behaviour and agreed to it.
No. The product direction does not run stock, bins, or pick paths. It focuses on the decision layer between order intake and a parcel becoming ready for a separately controlled provider step.
Canonical order capture, bundle expansion, dispatch holds, bounded correction, and audit evidence have been demonstrated in a controlled environment. Rules, policies, approvals, and the developer platform exist in source pending composed proof. Live carrier booking, labels, and tracking require provider integration and acceptance testing. Every capability on this site carries its status.
Start with evidence. Prove value safely. Then expand.
A design-partner pilot begins with your real order shapes in a sandbox workspace, with agreed baselines before any provider is activated.
ZeroClickShip
Evidence-first shipping operations for UK ecommerce teams and fulfilment operators.
ZeroClickShip is a shipping operations platform. Carrier services are contracted directly between the merchant and the carrier under the merchant's own accounts. Capability status shown on this site reflects demonstrated, in-source, and roadmap work; provider activation is subject to integration and acceptance testing. © 2026 ZeroClickShip Ltd.