EVALUATION GUIDE
Getting started
Prepare a bounded evaluation with safe data, named authority, and explicit success evidence.
OPERATING GUIDE
Dispatch & holds
Working the queue, reading a hold reason, correcting fields, and releasing safely.
INTEGRATION GUIDE
Products & bundles
Pick & Mix, component lines, weights and dimensions, and restricted goods.
CONTROL GUIDE
Rules & policies
Building rules, simulating before activation, approval thresholds, and versions.
ACCESS GUIDE
Users & permissions
Roles, location scope, invitations, and granting temporary support access.
TROUBLESHOOTING GUIDE
Troubleshooting
Stuck orders, stale validation, duplicate imports, and provider timeouts.
Start with these guides
Written for the person at the bench, not the person who bought the software.
Why is this order held?
Every hold reason in plain language, what causes it, and who normally fixes it.
Correcting a weight or dimension at the bench
How to record a correction with a reason so validation reruns cleanly.
A bundle shipped as one line — what went wrong?
Diagnosing Pick & Mix expansion when component lines are missing.
Setting an approval threshold for your company
Choosing what needs sign-off, and how versioning protects orders in flight.
Granting temporary support access
Scope, expiry, and how to revoke a grant before it lapses.
Still stuck?
Share the affected page, safe local state, and an approximate time—never credentials or customer payloads.
Contact supportCheck the status page
See the verified public boundary and which services are not represented as live telemetry.
View statusBuilding an integration?
The developer portal separates the published API subset from CLI and MCP product previews.
Developer docsZeroClickShip
Evidence-first shipping operations for UK ecommerce teams and fulfilment operators.
ZeroClickShip is a shipping operations platform. Carrier services are contracted directly between the merchant and the carrier under the merchant's own accounts. Capability status shown on this site reflects demonstrated, in-source, and roadmap work; provider activation is subject to integration and acceptance testing. © 2026 ZeroClickShip Ltd.